1. Data Controller
AINT Foundation CIC acts as the data controller for all personal data processed through our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. What Information We Collect
We only collect personal information that you choose to share with us. This may include:
- Your name
- Contact details (email, phone)
- Information relevant to your wellbeing or support needs
- Information provided through forms, bookings, or communication
All information is handled with care, dignity, and strict confidentiality.
3. Why We Collect Your Data
We collect your information to:
- Understand your situation and needs
- Provide appropriate support and services
- Communicate with you clearly and safely
- Ensure your experience is respectful, secure, and tailored
We only use your data for purposes directly related to your care, support, or engagement with our services.
4. How We Use Your Data (Legal Basis)
Under UK GDPR, we process your data based on:
- Consent – when you provide information voluntarily
- Legitimate interest – to deliver and improve our services
- Vital interests – where necessary to protect safety
5. Confidentiality & Data Protection
All personal data is stored securely and accessed only by authorised personnel. We maintain strict confidentiality and do not share your information with third parties unless:
- You have given explicit consent
- It is required by law
- There is a risk of harm to you or others (safeguarding duty)
6. Safeguarding
We are committed to providing safe, respectful, and trauma-responsive support. If we believe someone is at risk of harm, appropriate steps may be taken in line with safeguarding responsibilities.
7. Data Retention
We only retain your data for as long as necessary to provide our services and meet legal obligations. When your data is no longer required, it is securely deleted or anonymised.
8. Your Rights (UK GDPR)
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
To exercise your rights, please contact us directly.
9. Cookies & Website Data
Our website may use cookies to improve your experience and understand how visitors use our site.
You will be asked to provide consent for cookies through a banner when visiting our website.
👉 See: Cookie Policy
10. Third-Party Services
We may use trusted third-party tools (such as booking systems or payment providers) to deliver our services.
These providers are required to comply with UK GDPR and protect your data.
11. Crisis Disclaimer (Important)
Our services are not a crisis or emergency service.
If you are in immediate danger or need urgent support:
- Call 999
- Contact NHS 111
- Samaritans: 116 123 (24/7)
12. Our Commitment (AINT Foundation CIC)
AINT Foundation CIC operates across the United Kingdom with a clear commitment to improving wellbeing, strengthening communities, and reducing barriers to support.
We provide trauma-informed, accessible, and evidence-based support grounded in dignity, compassion, and respect.
Our work supports individuals, families, communities, and organisations, ensuring meaningful and sustainable impact.
13. CIC Transparency
AINT Foundation CIC is a Community Interest Company.
All private therapy income is reinvested into providing low-cost and free community support, ensuring accessibility for those who need it most.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.
The latest version will always be available on this page.
15. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us through our website.